How Privacy Policy Covers Wallet Records
Our Privacy Policy covers the details needed to create and protect your account, confirm a phone number before access, and match a payment record with the account that requested it. We may process your contact details, device signals, login history, support messages and transaction references when
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you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use these records to check account access, investigate an unclear wallet status and respond to a receipt question. We do not ask you to send payment credentials through an open message. Access depends
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on local law, and the policy applies where local law permits. If a payment partner or service provider handles part of a transaction, we share only the details needed for that step and retain records for the period required for account, security and legal purposes. You
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can contact us to ask what data we hold, request a correction or ask how a record was used.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.